Information you provide to us may include:
Account information and contact details, such as your company’s
name, your first and last name, username and password, email address, mailing address, and
phone number.
Payment information, including your payment account details, which we may
obtain from your financial institution, when you choose to connect your account to the
Services.
Communications that we exchange with you, including when you contact
us with questions, feedback, or otherwise.
Marketing data, such as your preferences for receiving our marketing
communications, and details about your engagement with them.
Other data not specifically listed here, which we will use as
described in this Privacy Policy or as otherwise disclosed at the time of collection.
Third party sources. We may combine personal information we receive
from you with personal information we obtain from other sources, such as:
- Third parties, such as our business partners and others.
- Public sources, such as social media platforms.
Automatic data collection. We, our service providers, and our
advertising partners may automatically log information about you, your computer or mobile
device, and your interaction over time with our website and the Services (in your capacity
as our customer’s authorized user), our communications and other online services, such as:
Device data, such as your computer’s or mobile device’s operating
system type and version, manufacturer and model, browser type, screen resolution, RAM and
disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers
(including identifiers used for advertising purposes), language settings, mobile device
carrier, radio/network information (e.g., WiFi, LTE, 3G), and general location information
such as city, state or geographic area.
Online activity data, such as pages or screens you viewed, how long
you spent on a page or screen, the website you visited before browsing to the website,
navigation paths between pages or screens, information about your activity on a page or
screen, access times, and duration of access, and whether you have opened our marketing
emails or clicked links within them.
We use the following tools for automatic data collection:
Cookies, which are text files that websites store on a visitor‘s device
to uniquely identify the visitor’s browser or to store information or settings in the
browser for the purpose of helping you navigate between pages efficiently, remembering
your preferences, enabling functionality, helping us understand user activity and
patterns, and facilitating online advertising.
Local storage technologies, like HTML5, that provide cookie-equivalent
functionality but can store larger amounts of data, including on your device outside of
your browser in connection with specific applications.
Web beacons, also known as pixel tags or clear GIFs, which are used to
demonstrate that a webpage or email was accessed or opened, or that certain content was
viewed or clicked.
We use your personal information for the following purposes:
To operate our Services:
- Provide, operate, maintain, secure and improve our Services.
- Fulfill a payment or transaction initiated by you.
- Provide information about our Services.
- Communicate with you about our Services, including by sending you announcements,
updates, security alerts, and support and administrative messages.
- Understand your needs and interests, and personalize your experience with our Services
and our communications.
- Respond to your requests, questions and feedback.
Research and development. As part of these activities, we may create
aggregated, de-identified or other anonymous data from personal information we collect. We
may use this anonymous data and share it with third parties for our lawful business
purposes, including to analyze and improve the Services, and promote our business.
Marketing and advertising, including for:
- Direct marketing. We may send you direct marketing communications
as permitted by law, including, but not limited to, notifying you of special promotions,
offers and events via postal mail, email, telephone, text message, and other means. You
may opt out of our marketing communications as described in the “Opt out of marketing
communications” section below.
- Interest-based advertising. We engage our advertising partners,
including third party advertising companies and social media companies, to advertise our
Services and other services across the web. We and our advertising partners may use
cookies and similar technologies to collect information about your interaction
(including the data described in the “Automatic data collection” section above) over
time across the web, our communications and other online services, and use that
information to serve online ads. You can learn more about your choices for limiting
interest-based advertising in the “Online tracking opt out” section below.
Compliance and protection, including to:
- Comply with applicable laws, lawful requests, and legal process, such as to respond to
subpoenas or requests from government authorities.
- Protect our, your or others’ rights, privacy, safety or property (including by making
and defending legal claims).
- Audit our internal processes for compliance with legal and contractual requirements and
internal policies.
- Enforce the terms and conditions that govern our website and Services.
- Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or
illegal activity, including cyberattacks and identity theft.
We may share your personal information with:
Affiliates. Our corporate parent, subsidiaries, and affiliates, for
purposes consistent with this Privacy Policy.
Service providers. Companies and individuals that provide services
on our behalf or help us operate our Services or our business (such as banking partners,
hosting, information technology, customer support, email delivery, and website analytics
services).
Advertising partners. Third party advertising companies, including
for the interest-based advertising purposes described above, that may collect
information on our website through cookies and other automated technologies.
Professional advisors. Professional advisors, such as lawyers,
auditors, bankers and insurers, where necessary in the course of the professional services
that they render to us.
Authorities and others. Law enforcement, government authorities, and
private parties, as we believe in
good faith to be necessary or appropriate for the compliance and protection purposes described
above.
Business transferees. Acquirers and other relevant participants in
business transactions (or negotiations for such transactions) involving a corporate
divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition
of all or any portion of the business or assets of, or equity interests in, Resilientech
or our affiliates (including, in connection with a bankruptcy or similar proceedings).
Your Choices
Opt out of marketing communications. You may opt out of marketing-related
communications by following the opt out or unsubscribe instructions contained in the
marketing communications we send you.
Online tracking opt-out. There are a number of ways to limit online
tracking, which we have summarized below:
- Blocking cookies in your browser. Most browsers let you remove or
reject cookies, including cookies used for interest-based advertising. To do this,
follow the instructions in your browser settings. Many browsers accept cookies by
default until you change your settings. For more information about cookies, including
how to see what cookies have been set on your device and how to manage and delete them,
visit www.allaboutcookies.org.
- Blocking advertising ID use in your mobile settings. Your mobile
device settings may provide functionality to limit use of the advertising ID associated
with your mobile device for interest-based advertising purposes.
- Using privacy plug-ins or browsers. You can block our websites
from setting cookies used for interest-based ads by using a browser with privacy
features, like Brave, or installing browser plugins like Privacy Badger, Ghostery, or uBlock Origin, and configuring them to block third party cookies/trackers. You can also opt out of
Google Analytics by downloading and installing the browser plug-in available at: https://tools.google.com/dlpage/gaoptout.
- Platform opt outs. The following advertising partners offer opt
out features that let you opt out of use of your information for interest-based
advertising:
- Advertising industry opt out tools. You can also use these opt out
options to limit use of your information for interest-based advertising by participating
companies:
Note that because these opt out mechanisms are specific to the device or browser on which
they are exercised, you will need to opt out on every browser and device that you use.
Do Not Track. Some Internet browsers may be configured to send “Do Not
Track” signals to the online services that you visit. We currently do not respond to “Do
Not Track” or similar signals. To find out more about “Do Not Track,” please visit https://www.allaboutdnt.com.
Other Sites and Services
Our Services may contain links to websites and other online services operated by third
parties. In addition, our content may be integrated into web pages or other online
services that are not associated with us. These links and integrations are not an
endorsement of, or representation that we are affiliated with, any third party. We do not
control websites or online services operated by third parties, and we are not responsible
for their actions.
Data Security
We employ a number of technical, organizational and physical safeguards designed to
protect the personal information we collect. However, no security measures are failsafe
and we cannot guarantee the security of your personal information.
Children
The Services are not intended for use by children under 13 years of age. If we learn that
we have collected personal information through our Services from a child under 13 without
the consent of the child’s parent or guardian as required by law, we will delete it.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material
changes to this Privacy Policy, we will notify you by updating the date of this Privacy
Policy and posting it on the website.
